![\"\"](\"http:\/\/bigredcloud.com\/wp-content\/uploads\/2023\/11\/unnamed.png\")
<\/p>\nPassword entered incorrectly too many times.<\/p>\n
If you enter your password incorrectly too many times your IP address will be blocked for 5 minutes.<\/p>\n
This is a safety function to prevent entities from trying to guess your password. You will get a message similar to the following along with your IP address which will have a string of numbers.<\/p>\n
<\/p>\n
You will need to wait 5 minutes before attempting to input your password again.
\nUsing the forgotten password function.<\/p>\n
If you have forgotten your password or if it has been deleted from your password manager you will need to use the forgotten password function.<\/p>\n
To do this click on the \u201cForgot your password\u201d link directly under the password box.<\/p>\n
![\"\"](\"http:\/\/bigredcloud.com\/wp-content\/uploads\/2023\/11\/unnamed-1.png\")
<\/p>\n
When you click on the forgotten Password it will load a new page. You will need to type in the email that you use to login. And then tick the box \u201cI\u2019m not a robot\u201d.<\/p>\n
![\"\"](\"http:\/\/bigredcloud.com\/wp-content\/uploads\/2023\/11\/unnamed-2.png\")
<\/p>\n
Once you have typed your email and ticked the box you will need to click on continue. Which will load a conformation page confirming the email you typed in and to check your email. You can click OK to return to the login page.<\/p>\n
![\"\"](\"http:\/\/bigredcloud.com\/wp-content\/uploads\/2023\/11\/unnamed-3.png\")
<\/p>\n
Once you have received the email you will need to click on the link in the email or highlight it and copy it. The following is an example of a Password Recovery email. The email may go to your Junk folder so be sure to check it.<\/p>\n
![\"\"](\"http:\/\/bigredcloud.com\/wp-content\/uploads\/2023\/11\/unnamed-4.png\")
<\/p>\n
Once click on the link in the email it will load a new webpage for you to input your password you will need to repeat it to confirm it along with the following instructions \u201cMinimum 8 characters in length with at least one uppercase letter, one lowercase letter and one digit\u201d<\/p>\n
![\"\"](\"http:\/\/bigredcloud.com\/wp-content\/uploads\/2023\/11\/unnamed-5.png\")
<\/p>\n
Once you have typed in your password you can click on the change button.<\/p>\n
You will get the message that \u201cYour password was successfully changed\u201d and click on the Open Login page.<\/p>\n
You have successfully reset your password.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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