{"id":20069,"date":"2021-08-10T15:38:55","date_gmt":"2021-08-10T14:38:55","guid":{"rendered":"https:\/\/bigredcloud.com\/?page_id=20069"},"modified":"2025-05-13T11:14:55","modified_gmt":"2025-05-13T10:14:55","slug":"contact","status":"publish","type":"page","link":"https:\/\/bigredcloud.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Need Help?” font_container=”tag:h2|text_align:center|color:%231e2020″ use_theme_fonts=”yes”][vc_column_text]\n

Need Help try some of the following helpful links.<\/p>\n[\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Want to add a new user or accountant?” url=”https:\/\/bigredcloud.com\/documents\/adding-users-and-inviting-accountants\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Setting up Purchase Importer?” url=”https:\/\/bigredcloud.com\/documents\/purchase-importer\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Looking to setup user permissions?” url=”https:\/\/bigredcloud.com\/documents\/setting-user-permissions\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Making changes to a year end?” url=”https:\/\/bigredcloud.com\/documents\/edit-previous-year-end\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Need help with Turbo?” url=”https:\/\/bigredcloud.com\/turbo\/”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Forgot Password?” url=”https:\/\/bigredcloud.com\/documents\/forgotten-password\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Setting up Open Banking?” url=”https:\/\/bigredcloud.com\/documents\/big-red-cloud-open-banking\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Need to do a year end routine?” url=”https:\/\/bigredcloud.com\/documents\/year-end-routine\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Looking for Stock\/inventory control?” url=”https:\/\/turboinventory.com\/”][nectar_horizontal_list_item columns=”1″ col_1_text_align=”left” col_1_text_element=”p” font_family=”p” hover_effect=”default” hover_color=”accent-color” icon_family=”none” icon_size=”regular” col_1_content=”Try our Support Centre.” url=”https:\/\/bigredcloud.com\/support\/”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”4%” bottom_padding=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”header_row” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#faf6ee” shape_divider_position=”bottom” shape_divider_height=”140px” bg_image_animation=”none” shape_type=”curve”][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Contact Us<\/h3>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”10″][vc_column_text]\n
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We\u2019re one of the few accounting software providers that still believe in real support, over the phone, by email, or online. Whether you’re exploring our cloud accounting solution or need help with your Big Red Cloud account, we\u2019re here to assist.<\/p>\n

You can reach our friendly support team by calling us on Ireland: +353 (0)1 204 8300<\/a><\/strong> or UK: 0161 250 0825<\/a><\/strong>, or simply emailing us at info@bigredcloud.com<\/strong><\/a>.<\/p>\n<\/div>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”10″][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” color_override=”#bf3e30″ solid_text_color_override=”#ffffff” icon_family=”fontawesome” url=”mailto:info@bigredcloud.com” text=”Contact us today” margin_right=”10″ icon_fontawesome=”fa fa-phone”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left-right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#243f9b” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”2720″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”lazy-load” max_width=”125%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”header_row” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#faf6ee” shape_divider_position=”bottom” shape_divider_height=”140px” bg_image_animation=”none” shape_type=”curve”][vc_column column_padding=”padding-4-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ font_color=”#243f9b” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” css=”.vc_custom_1632483655828{margin-left: 30px !important;}”][vc_column_inner column_padding=”padding-4-percent” column_padding_tablet=”padding-2-percent” column_padding_phone=”padding-1-percent” column_padding_position=”all” top_margin=”-600″ top_margin_tablet=”-500″ top_margin_phone=”-250″ column_element_spacing=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”small_depth” column_border_radius=”15px” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]