{"id":20697,"date":"2021-08-13T10:05:10","date_gmt":"2021-08-13T09:05:10","guid":{"rendered":"https:\/\/bigredcloud.com\/?page_id=20697"},"modified":"2025-12-04T14:57:04","modified_gmt":"2025-12-04T14:57:04","slug":"support","status":"publish","type":"page","link":"https:\/\/bigredcloud.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”4%” bottom_padding=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”header_row” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_color=”#faf6ee” shape_divider_position=”bottom” shape_divider_height=”140px” bg_image_animation=”none” 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Need Assistance?<\/h3>\n[\/vc_column_text][nectar_btn size=”large” open_new_tab=”true” button_style=”see-through” button_color_2=”Extra-Color-1″ color_override=”#4d4878″ icon_family=”fontawesome” url=”https:\/\/bigredcloud.freshdesk.com\/support\/home” text=”Launch Portal” icon_fontawesome=”fa fa-mouse-pointer” margin_left=”10px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”20750″ bg_position=”center center” background_image_loading=”lazy-load” bg_repeat=”no-repeat” scene_position=”center” top_padding=”12%” bottom_padding=”12%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”FullWidthImage” overlay_strength=”0.3″ gradient_direction=”left_to_right” enable_shape_divider=”true” shape_divider_color=”#ffffff” shape_divider_position=”both” shape_divider_height=”100″ shape_divider_bring_to_front=”true” bg_image_animation=”none” shape_type=”curve_asym”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Experience Exceptional Support with Big Red Cloud<\/span><\/h4>\n[\/vc_column_text][vc_column_text]\n

Unlock Seamless Assistance and Unmatched Functionality Today<\/strong><\/p>\n[\/vc_column_text][vc_column_text]At Big Red Cloud, we’re dedicated to providing exceptional customer support. Our local support team offers telephone assistance, comprehensive knowledge resources, and continuous improvements to ensure your accounting needs are met efficiently. Start your journey with Big Red Cloud today or try our free 30-day trial to experience seamless support and unmatched functionality.<\/span>[\/vc_column_text][nectar_btn size=”large” button_style=”see-through-2″ color_override=”#4d4878″ hover_color_override=”#4d4878″ hover_text_color_override=”#ffffff” icon_family=”none” el_class=”learn-more-btn” button_id=”learn-more-btn-id” text=”FREE TRIAL” url=”https:\/\/bigredcloud.com\/freetrial\/”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6%” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Would you like to request a feature for Big Red Cloud?<\/h3>\n

Share your ideas with us to help shape the future of our platform. Your feedback is invaluable in enhancing your accounting experience.<\/span><\/p>\n[\/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”popmake-22260″ text=”REQUEST A FEATURE”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” disable_element=”yes” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_btn size=”large” button_style=”see-through” button_color_2=”Extra-Color-1″ color_override=”#4d4878″ icon_family=”fontawesome” url=”tel:0161 2500825″ text=”01 204 8300″ icon_fontawesome=”fa fa-phone” margin_right=”10px”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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