Live Onboarding and More
Free Webinar for All Attendees
Get Up To Speed With Expert Guidance
New to Big Red Cloud? Every Monday, Tuesday, and Wednesday we are offering a 3-part onboarding series that guides you through setup, purchases, sales, and VAT reporting so you can confidently manage your accounts.
Thursday and Friday sessions are designed to unlock automation features such as Open Banking, the Purchase Invoice Importer, and discover smarter ways to use the software.
Guided Onboarding
3-part onboarding series for new Big Red Cloud users
Expert Q&A
Ask practical questions, collaborate, and learn
Feature Training
Learn key Big Red Cloud features step by step
On Demand
Watch recorded webinars anytime, at your own pace
Join Our Weekly Live Webinars
Onboarding 1: New User Setup
Get started by setting up your company and foundations for success. Follow along live with our team and make sure everything is set up correctly before moving on to the next two practical sessions.
Onboarding 2: Purchase and Payment
Learn how to record sales correctly, manage your cash book with ease, and complete bank reconciliations confidently, step by step. We bring the key day-to-day processes together, so you can keep your accounts accurate and up to date.
Onboarding 3: Sales, Cash Book & Bank Reconciliation
Learn how to record sales correctly, manage your cash book with ease, and complete bank reconciliations confidently, step by step.
Feature Training: Purchase Importer
Learn how to streamline supplier invoice processing. This session will cover supplier settings, Snap & Send, email and manual uploads, API setup, duplicate checks, and Purchase Book imports.
Feature Training: Bank Feeds
Learn how to connect your bank account, import transactions, apply automation rules, reduce reconciliation errors and manage entries using smart filters.
Meet the Big Red Cloud Training Team
Shane Kavanagh
Led by Customer Success Executive Shane Kavanagh, dedicated to supporting accounting professionals and small businesses with expert guidance and practical solutions.
Shane hosts our weekly training webinars, guiding new and existing users through key features with clear, practical steps.
David Costello
This session is presented by Customer Success Executive David Costelloe, who works closely with customers to support them in getting the most from the platform.
David regularly leads training webinars, helping users explore key features with practical demonstrations and straightforward guidance.
Watch Previous Webinar Sessions
Sales Invoices, Cash Book and Bank Rec in Big Red Cloud
Learn how to get started with Big Red Cloud onboarding by creating invoices, recording payments, managing suppliers, and completing bank reconciliation with simple guidance.
Master Purchase Importer: Automate, Save Time & Stay Organised
Discover how Purchase Importer makes invoice processing faster and error-free. Learn to upload, match suppliers, detect duplicates, and automate workflows in Big Red Cloud for simple accounting.
Bank Feeds and Open Banking in Big Red Cloud Explained
Learn how Bank Feeds in Big Red Cloud help you import transactions, automate entries with rules, and reduce manual work while keeping your accounts accurate and up to date.
How Small Businesses Automate Invoicing & Accounting
See how AI-powered Purchase Importer and Snap & Send automate invoice entry, cut admin time, and reduce errors. Discover smarter accounting built for Irish small businesses.
Frequently Asked Questions
Everything you need to know about joining, repeating, and getting the most from our Big Red Cloud training webinars
Who are these webinars for?
These webinars are essential for new Big Red Cloud users and strongly recommended during your onboarding. Existing users are also welcome to join at any time to refresh their knowledge, explore features, and improve how they use the software in their daily work.
Do I need to watch the onboarding webinars in sequence?
We recommend following the onboarding sessions in order so each step builds on the previous one.
- Onboarding 1: New User Setup
- Onboarding 2: Purchase and Payment
- Onboarding 3: Sales, Cash Book & Bank Reconciliation
- Feature Training: Purchase Importer
- Feature Training: Bank Feeds
Do I need to attend all sessions in the same week?
No. The sessions run weekly so you can attend at your own pace. You can join any upcoming session and continue learning when the next one suits you.
Can I repeat the webinars if I need a refresher?
Yes. Many users return to sessions to refresh their knowledge or revisit features they want to improve. Since the webinars run regularly and recordings are available, you can repeat sessions anytime to strengthen your knowledge.
Can I ask questions during the webinars?
Yes. Each webinar includes a live Q&A session where you can ask questions directly to the Big Red Cloud team. The sessions are designed to be collaborative, with other businesses joining , giving you the opportunity to learn from shared questions and real-world scenarios.
This interactive approach provides practical guidance, helps clarify features, and ensures you leave the session feeling confident using the software.
What is the benefit of joining onboarding webinars?
The onboarding sessions guide you through Big Red Cloud step by step, helping you set up your system correctly from the start. Learning alongside other new users also makes it easier to ask questions, avoid common mistakes, and become confident using the software faster.
How long does each webinar take?
Each session is designed to fit into your schedule while giving you practical knowledge you can apply immediately.
- 30 minutes guided training
- 30 minutes live Q&A
- Join live or watch the recording later
Are the Big Red Cloud training webinars free?
Yes. All Big Red Cloud training webinars are free to attend for our users. Our goal is to help small businesses and accounting professionals get the most from the software, stay confident with their accounts, and learn best practices directly from our team.
How do I access support?
Big Red Cloud provides comprehensive customer support through multiple channels, so you always get the help you need. Our team is available Monday to Friday, from 9:00 a.m. to 5:30 p.m., and you can reach us by phone, email, or make use of our extensive online resources.
In addition to direct support, you’ll have access to:
- Step-by-step guides and video tutorials available anytime
- Interactive webinars and community forums to connect and learn
- Professional development accounting courses to boost your skills
Check out our knowledge base for more information.






